When using a Wi-Fi network with your iPhone, iPad, or iPod touch, you may occasionally encounter the following issues:
Unable to locate or join a nearby Wi-Fi network
Weak or low Wi-Fi signal strength
Connected to Wi-Fi network, but unable to access the Internet
This article outlines basic troubleshooting tips and techniques for Wi-Fi on your iOS device. For information on enabling or configuring a Wi-Fi connection, see the User Guide for your product.
Note: iOS devices sold in China may use the term Wireless LAN (WLAN) instead of Wi-Fi. Not all China iPhone models support WLAN; see this article for more information.
Resolution
Many Wi-Fi issues can be resolved by doing the following:
Basic troubleshooting
Tap Settings > Wi-Fi and turn Wi-Fi off and then on again.
Verify that you are in range of your Wi-Fi router or base station.
Confirm that your Wi-Fi router and Cable/DSL modem are connected to power and turned on.
Check whether other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Update your Wi-Fi router to the latest firmware.
For AirPort Base Stations, refer to this article for information about firmware updates. For third-party Wi-Fi routers, check the manufacturer's website for details on updating your firmware.
Restart your iOS device
Hold the On/Off button until "slide to power off" appears. Slide to power off your device. When it is off, press the On/Off button to turn it back on.
If you are still experiencing a Wi-Fi issue after trying the above, choose the symptom below that closely matches your issue:
More FAQ suggestions
ese problems include the inability to connect to Wi-Fi, 3G and/or Edge, lack of push notifications and issues with the YouTube application. Fortunately there are several fixes you can try to correct these data issues on your iPhone:
2. Still having problems? Touch Settings -> General -> Reset -> Reset All Settings. Warning: You will loose all of your preferences.
3. For YouTube problems on jailbroken iPhones try installing youtubeFix from Cydia or another package installer.
4. Restore your iPhone as a new phone. This is a slow and tedious process but will reset your iPhone as if it was new from the factory. Although this should fix all of the above issues, you will have to reload your contacts and media onto the iPhone from the computer manually. To restore:
- Connect your iPhone to the computer.
- Run iTunes.
- Under the Summary tab select Restore.
- Select backup if you wish. When restoring as a new iPhone you will not use the backup.
- When the process is complete the iPhone will restart.
- When the Set Up You iPhone screen appears select Set up as a new iPhone.
Possible fix for iPad / iPhone WiFi problems
Connect to the WiFi that is giving you the problem. You must be able to connect to it. If you can not connect then this won’t work for your problem.
2. In your settings select WiFi and then tap the blue arrow next to the WiFi name you are connected to.
3. Erase the DNS info and add the following exactly like this: 67.138.54.100, 207.225.209.66
Note: In case the first two don’t work try this: 208.67.222.222, 208.67.220.220
I also tried this on my home network that was already working and it didn’t seem to effect anything. It still works fine and wasn’t any slower or faster. So give this a try and let me know how this works for you.
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